Establishing an Operational Excellence capability for a top ten pharmaceutical company to achieve ambitious cost and efficiency targets.
The public sector has been the butt of many ‘what not to do’ articles in terms of improving their relationship with the customer and engaging with the digital world to do this.
We partnered with Carphone Warehouse to deliver growth and major organisational transformation. We simplified the business to reduce operating costs by 15%. A new operating model led to a further £30m in savings in the following financial year.
Boxwood designed and led an efficiency programme that delivered 20% cost efficiencies in an existing contract thereby securing a further £1.2 billion eight-year contract.
Commenting on the latest ONS Retail Sales figures for June 2015 – Paul Martin, Managing Director Insights, KPMG Boxwood said:
“On the surface, this month’s ONS figures appear encouraging with sales volumes increasing by 4.0% over the same period in 2015 - the 27th consecutive month of year-on-year growth. However, compared to last month’s numbers, the quantity bought fell 0.2% and all store types saw a decrease in average store price compared with June 2014.
“In particular, food retailers continue to feel the effects of the “race to the bottom” and falling prices across the board. Despite a 1.9% rise in the quantity bought, perpetual discounting continues to put pressure on grocers who saw the scales tipped back with a 1.9% decrease in the average store price.
“Happily, sales of clothes and shoes were buoyed by the glorious June weather with a 6.2% increase in the amount of goods sold compared to the same period in 2014. The statistics also paint a positive picture of online growth with e-sales increasing 11.4% versus June 2014. With scorching temperatures discouraging consumers from dashing through the high-street, many chose to browse virtual stores instead to bag a summer bargain.
“Following the Summer Budget, many will be looking to see how the Chancellor’s announcements of a National Living Wage and changes to Sunday trading hours in England will impact sales. Added to this, a potential interest rate rise before the end of the year may create further uncertainties. However, with average disposable income on the rise consumer spending remains strong and retailers will be hoping the summer feel good factor will continue to boost consumer confidence helping to combat pressures of falling average in-store prices.”
Change is not enough. You need to transform your business. You need to unlock its potential to drive profitable growth. To get results now, not next year, you need an experienced partner who will challenge your current thinking and bring knowledge and expertise from other sectors as well as your own. A committed partner who specialises in business transformation and who will work closely with your people in a way that suits you.
Talk to KPMG Boxwood.