Today Boxwood have launched an indepth industry-wide research paper on the future of infrastructure, following consultation with the largest companies in the sector including BAM Nuttal, Balfour Beatty, Serco and Costain. Detailing the main themes that are driving growth and shaping strategy, the paper is a snapshot of an industry on the brink of huge change at a time when political uncertainty risks industry-wide opportunity being squandered.
Having a great strategy and customer proposition is important, but is actually the easy part of building a successful business. Value only comes when the theory is consistently executed at the front line of your business. In today’s market, achieving ‘execution excellence’ has never been harder, and never been so important. To help with this challenge, Boxwood has reached out to our global network of retail leaders and delved deep into our own experience to provide inspiration for leaders facing this issue. In this paper, we explore what leaders can do to achieve execution excellence and consistently deliver a relevant, differentiated and profitable customer experience.
Establishing an Operational Excellence capability for a top ten pharmaceutical company to achieve ambitious cost and efficiency targets.
In the final of our series, The 4 As, we look at Apple, one of the world’s most iconic and innovative brands.
The public sector has been the butt of many ‘what not to do’ articles in terms of improving their relationship with the customer and engaging with the digital world to do this.
We partnered with Carphone Warehouse to deliver growth and major organisational transformation. We simplified the business to reduce operating costs by 15%. A new operating model led to a further £30m in savings in the following financial year.
Boxwood designed and led an efficiency programme that delivered 20% cost efficiencies in an existing contract thereby securing a further £1.2 billion eight-year contract.
At the annual MCA Awards, held on 23 April 2015, Boxwood were Highly Commended in the Change Management in the Private Sector category for our work with Arco, experts in safety and the UK’s largest supplier of safety equipment.
Arco is a long-established leader in the workplace safety market – but their market was changing rapidly. Boxwood worked with the business to help them develop and implement a new, more relevant customer value proposition and operating model.
The results saw operating profit grow 32%, customer satisfaction reach highest–ever levels and colleague engagement scores rise dramatically – helping Arco transform its proud history into a sustainable future.
Our industry research paper on the future of UK infrastructure has highlighted a need for clear government support and policy direction after the General Election, to ensure that projects are delivered.
Change is not enough. You need to transform your business. You need to unlock its potential to drive profitable growth. To get results now, not next year, you need an experienced partner who will challenge your current thinking and bring knowledge and expertise from other sectors as well as your own. A committed partner who specialises in business transformation and who will work closely with your people in a way that suits you.
Talk to Boxwood.